Privacy Policy

1. Information We Collect

When you use our website or contact us, we may collect the following types of information:

• Contact information — name, email address, phone number, and company name when you submit our contact form
• Usage data — pages visited, time on site, and browser/device type via analytics tools
• Communications — content of messages you send us via email or contact forms
• Newsletter subscriptions — email address if you subscribe to our newsletter

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver the services you request
• Send you project updates, invoices, and business communications
• Send marketing emails if you've opted in (you can unsubscribe anytime)
• Improve our website and understand how visitors use it
• Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers — tools we use to operate our business (e.g., email platforms, form processors, analytics) who are bound by confidentiality agreements
• Legal requirements — if required by law or to protect our rights

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your experience and analyze traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 3 years.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at michelle@mreneewilliams.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy periodically. We'll notify you of significant changes by posting the new policy on this page with an updated date.

11. Contact Us

If you have questions about this privacy policy, please contact:

Biz Boost Agency
Email: michelle@mreneewilliams.com
Phone: (555) 123-4567